TERMS AND CONDITIONS
These terms and conditions (the “Terms and Conditions”) govern the use of dragonletter.com (the
“Site”). This Site is owned and operated by Dragon Letter LLC. This Site is an ecommerce website.
By using this Site, you indicate that you have read and understand these Terms and Conditions and
agree to abide by them at all times.
Intellectual Property
All content published and made available on our Site is the property of Dragon Letter LLC and the
Site’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files
and anything that contributes to the composition of our Site.
Accounts
When you create an account on our Site, you agree to the following:

  1. You are solely responsible for your account and the security and privacy of your account,
    including passwords or sensitive information attached to that account; and
  2. All personal information you provide to us through your account is up to date, accurate, and
    truthful and that you will update your personal information if it changes.
    We reserve the right to suspend or terminate your account if you are using our Site illegally or if you
    violate these Terms and Conditions.
    Sale of Goods
    These Terms and Conditions govern the sale of goods available on our Site.
    The following goods are available on our Site:
  • Fine Art Prints.
    These Terms and Conditions apply to all the goods that are displayed on our Site at the time you access
    it. This includes all products listed as being out of stock. All information, descriptions, or images that
    we provide about our goods are as accurate as possible. However, we are not legally bound by such
    information, descriptions, or images as we cannot guarantee the accuracy of all goods we provide. You

    agree to purchase goods from our Site at your own risk.
    We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel
    your order and have already processed your payment, we will give you a refund equal to the amount
    you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt
    of any refund.
    Payments
    We accept the following payment methods on our Site:
  • Credit Card;
  • Debit;
  • Apple Pay;
  • Google Pay; and
  • CashApp.
    When you provide us with your payment information, you authorize our use of and access to the
    payment instrument you have chosen to use. By providing us with your payment information, you
    authorize us to charge the amount due to this payment instrument.
    If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to
    cancel or reverse your transaction.
    Shipping and Delivery
    When you purchase goods from our Site, the goods will be delivered through one of the following
    methods:
  • Standard delivery by post. Delivery takes 12 – 21 business days.
    Delivery will take place as soon as reasonably possible, depending on the delivery method selected.
    Delivery times may vary due to unforseen circumstances. Please note that delivery times do not include

    weekends and statutory holidays.
    You will be required to pay delivery charges in addition to the price for the goods you purchase.
    If you purchase goods from us for delivery to a destination outside the United States your purchase may
    be subject to import duties and taxes applied by the destination country. You are responsible for paying
    any such duties or taxes. Please contact your local customs office for more information before making a
    purchase. We are not responsible for the payment of any such duties or taxes and are not liable for any
    failure by you to pay them.
    You are required to provide us with a complete and accurate delivery address, including the name of the
    recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a
    result of you providing us with inaccurate or incomplete information.
    Consumer Protection Law
    Where any consumer protection legislation in your jurisdiction applies and cannot be excluded, these
    Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms
    and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict
    between these Terms and Conditions and that legislation, the mandatory provisions of the legislation
    will apply.
    Limitation of Liability
    Dragon Letter LLC and our directors, officers, agents, employees, subsidiaries, and affiliates will not be
    liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your
    use of the Site.
    Indemnity
    Except where prohibited by law, by using this Site you indemnify and hold harmless Dragon Letter
    LLC and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims,
    losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your
    violation of these Terms and Conditions.
    Applicable Law
    These Terms and Conditions are governed by the laws of the State of California.

    Severability
    If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent
    or invalid under applicable laws, those provisions will be deemed void and will be removed from these
    Terms and Conditions. All other provisions will not be affected by the removal and the rest of these
    Terms and Conditions will still be considered valid.
    Changes
    These Terms and Conditions may be amended from time to time in order to maintain compliance with
    the law and to reflect any changes to the way we operate our Site and the way we expect users to
    behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a
    notice on our Site.
    Contact Details
    Please contact us if you have any questions or concerns. Our contact details are as follows:

info@dragonletter.com
2108 N St, Suite N, Sacramento, CA, 95816
You can also contact us through the feedback form available on our Site.
Effective Date: 28th day of August, 2023